Is it still under warranty if a green line appears on the Xiaomi phone screen?

Can Xiaomi still be covered under warranty if there are green lines on the screen?Many friends are curious about this issue. Nowadays, many people have experienced a green line problem on their mobile phone screens, but they don’t know whether their mobile phones can still be covered under warranty after the green line appears. Is it still possible if a green line appears on the screen of Xiaomi mobile phones?The warranty depends mainly on the following factors.

1. Whether it is within the warranty period

First, you need to confirm whether the phone is still under warranty.Generally speaking, the warranty period of Xiaomi mobile phones is one year, calculated from the date of purchase.If the phone is within the warranty period, you can usually enjoy free warranty service if the screen green line problem is caused by non-human factors.

2. Reasons for the appearance of the green line

The green line may appear for a variety of reasons, including but not limited to the following:

Screen quality problems: such as screen defects caused by production process problems.

Cable problem: The cable connecting the phone’s motherboard and display is loose or damaged.

System or software errors: In some cases, a failed system update, software crash, or some incompatible applications may cause the screen to display abnormally.

Man-made damage: such as screen damage caused by dropping, squeezing, or water intrusion of the mobile phone.

3. Warranty policy

Non-human damage: If the green line problem is caused by non-human factors and the phone is within the warranty period, Xiaomi officials usually provide free screen repair or replacement services.Users can directly contact Xiaomi’s official customer service or go to a Xiaomi-authorized repair point for processing.

Man-made damage: If the green line problem is caused by human factors, such as dropping the phone, water ingress, etc., Xiaomi officials may not provide free repair services even during the warranty period.Users need to bear the maintenance costs themselves.

4. Processing Suggestions

Contact Xiaomi official customer service: First of all, users are recommended to contact Xiaomi official customer service and explain the phone model, purchase time and the specific situation of the green line problem, so that the customer service staff can give specific warranty suggestions.

Go to a Xiaomi-authorized repair point: If the customer service staff confirms that the phone is within the warranty period and the green line problem is caused by non-human factors, the user can go to a Xiaomi-authorized repair point for inspection and repair.

Back up data: Before going to the repair point, it is recommended that users back up important data in their mobile phones to prevent data loss during the repair process.

Understand the maintenance costs: If the green line problem is caused by human factors, the user needs to understand and bear the corresponding maintenance costs.

Whether Xiaomi mobile phones with green lines on their screens can still be covered under warranty need to be judged based on the specific circumstances.If the phone is within the warranty period and the green line problem is caused by non-human factors, the user can usually enjoy free warranty service.If the problem is caused by human factors, the user needs to bear the repair costs. I believe you will know after reading this. Finally, I wish you all a happy life!