What to do if the WeChat video call screen on Honor Play 50Plus is black

With the continuous advancement of technology, the mobile phone industry has developed extremely rapidly.Honor's mobile phones are constantly introducing new ones and constantly improving their technical level and product strength.As a mobile phone that has attracted much attention recently, Honor's newly released mobile phone can be said to be very popular among consumers.What to do if the Honor Play 50Plus WeChat video call black screen is something that Honor users will be concerned about.

What should I do if the WeChat video call screen on Honor Play 50Plus goes black?How to solve the black screen of WeChat video call on Honor Play 50Plus

Step 1: Check network connection

WeChat video calls require a good network connection. An unstable network may cause the video call to go black.Please make sure your phone is in a good Wi-Fi or mobile data network environment and make sure the signal strength is stable.

Step 2: Check camera permissions

When making a video call in WeChat, make sure you have given the WeChat app permission to use the camera.Enter the settings menu of your phone, find application management or application permission management, check whether WeChat has camera permission, and make sure it is turned on.

The third step is to restart the WeChat application

Sometimes the WeChat app may glitch, causing the video call screen to go black.Try closing the WeChat app and reopening it, then make the video call again.Often, this simple step will do the trick.

Step 4 Check Camera Settings

During a WeChat video call, camera settings may be adjusted, such as switching the front or rear camera.Make sure you select the correct camera settings to ensure your video calls work properly.

Step 5: Clear WeChat Cache

Prolonged use of WeChat may lead to the accumulation of cache files, affecting the performance of the application.Enter the settings menu of your phone, find application management or application permission management, find the WeChat application and clear its cache.Make the video call again after restarting the WeChat app.

If the above method does not solve the problem, it may be caused by an error in the system or WeChat application.You can try to update your Honor Play 50 Plus mobile phone system and WeChat application, or contact Honor customer service for further help and support.

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