What to do if the screen of Redmi12 WeChat video call is black

Redmi 12 is a powerful smartphone that is widely loved by users.However, sometimes when using WeChat to make video calls, a black screen problem may occur, which is disturbing.So, if you encounter the black screen problem of WeChat video calls on Redmi 12, how should you solve it?

What to do if the screen of Redmi12 WeChat video call is black?How to solve the black screen of Redmi 12 WeChat video call

We need to check whether the hardware and software of the mobile phone are normal.Sometimes, the black screen problem may be caused by an abnormality in the mobile phone system.We can try restarting the phone to help fix possible software issues.If the problem persists, you can enter the phone settings, find the application manager, then find the WeChat application, select Clear Data and Cache in the application information, and then restart the WeChat application.

We can also try to upgrade the WeChat application.WeChat frequently releases updates to fix known issues and vulnerabilities.Open the app store and search WeChat. If a newer version is available, we should update it as soon as possible.This helps resolve software bugs that may cause black screen issues.

If the problem persists, we can try to check whether the phone's camera and sensors are working properly.Sometimes, the black screen issue may be related to these hardware components.We can enter the phone's settings, find the camera and sensor settings, and ensure that the camera and sensor permissions are turned on and are not occupied by other applications.

We can also try to make some adjustments in WeChat settings.Open the WeChat application, click on the profile picture in the upper right corner, select Settings, then select General. In the call settings, we can try to turn off or turn on video chat optimization.Sometimes, adjusting these settings can help fix the black screen issue.

If all these methods do not solve the problem, we can consider uninstalling and reinstalling the WeChat app.This action can help clear out any remaining junk files in the app, potentially fixing the black screen issue.