Vivo S15 Pro is a new mobile phone launched by Vivo in 2022. Its high performance price ratio has attracted many users and become a new Vivo user. However, some of its partners have encountered some problems in use. What's the matter with the mobile phone failing to receive SMS messages? This is a matter of great concern. Let's take a look at the solution to the problem that Vivo S15 Pro cannot receive SMS messages.
How to solve the problem that vivo S15 Pro cannot receive SMS messages
1. Switch flight mode
Try to restart the network by switching flight mode.
2. Check whether to use the third-party SMS/MMS App
There may be compatibility reasons for third-party SMS/MMS apps. It is recommended that you use the system's own SMS app.
Enter Settings - Application and Permission - Permission Management - Permission - Default Application Settings - Information, set as Information.
3. Comparative test of SIM cards
It is recommended that you put your SIM card on another mobile phone to receive SMS/MMS test.
If you still cannot receive SMS/MMS, you are recommended to consult the customer service of the operator.
4. Restore all settings after data backup
Enter Settings>System Management>Backup and Reset>Restore all settings, and follow the prompts on the screen.
Restoring all settings will not delete any data or media files, only restore all settings of the phone
Some third-party application accounts need to be logged in again. Please confirm that the use of the software will not be affected before operating.
The solution to the problem that Vivo S15 Pro can't receive SMS is as shown above. Many of the partners are new users and are not very clear about it. So let's follow the method described above. In fact, it's very simple. I hope it can help you solve the problem of not receiving SMS.
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