What to do if vivo mobile phone forgets the password

Today's mobile phones basically support fingerprint unlocking and face unlocking. However, many users still choose to manually enter the digital password. However, as the use time gets longer, the basic password is likely to be forgotten because it is not used for a long time. In this way, users cannot change some basic settings and privacy related settings. What should they do when vivo mobile phones forget the password?

vivo What to do if your phone forgets your password

Scenario 1:

Forget the lock screen password, but you can use your fingerprint or face to enter the desktop & nbsp;& nbsp;

After backing up the data, connect to the network and enter the mobile cloud service -- login account -- search for devices -- turn on "search for mobile phones"

Openvivo cloud service-- enter vivo account password -- search mobile phone -- clear mobile phone -- click OK to reset mobile phone, clear all data, and then clear lock screen password;

Scenario 2:

Forgot the lock screen password, unable to access the desktop & nbsp;

1. Enter the lock screen password incorrectly for 5 times in the password input interface. The screen has the option of "Forgot the password". Click "Forgot the password", fill in the previously set password answer for verification, and modify the lock screen password. If you forget the lock screen password, you have previously enabled the device search function. You can try to open thevivo cloud service-- enter vivo account password -- search mobile phone -- clear mobile phone -- click OK to reset mobile phone, clear all data, and then clear lock screen password;

Note: If you have enabled mobile phone search and the network is stable, you can go to the vivo cloud service web page -- search mobile phone -- to perform "data backup" (only backup contacts, SMS, schedule, notes and other data, not images and videos) & nbsp;

2. If there is no "Forgot Password" option & nbsp;

(1) Shut down the machine, press the volume increase key and the power key for about 5 seconds to start the machine, press the volume key to select Recovery, press the power key to confirm, click "Clear Data", and then clear the lock screen password; After restart, verify the logged in vivo account password; (This method cannot be cleared. Please check the following contents)

(2) If you have enabled the device search function, you can try to use another phone or computer to openvivo cloud service-- enter vivo account password -- search mobile phone -- clear mobile phone -- click OK to reset mobile phone, clear all data, and then clear lock screen password;

Note: If you have enabled mobile phone search and the network is stable, you can go to the vivo cloud service web page -- search mobile phone -- to perform "data backup" (only backup contacts, SMS, schedule, notes and other data, not images and videos) & nbsp;

After the FBE encryption model is restarted, you cannot clear the data through the cloud service command without unlocking the desktop& nbsp;

Scenario 3:

If the lock screen password cannot be reset in the above way, please take the device, ID card and purchase voucher to the Vivo customer service center for processing. The address and contact information of the service center can be found in the Vivo official website - service - branch query by clicking View All - select the province or city - query the local customer service center

If vivo mobile phone forgets its password, it can choose different rescue methods according to different situations. It is suggested that you should establish a fingerprint identification or facial identification while using manual input, so that there is a plan B. I hope this article can help you.